Avaya Networking – Avaya launch new software defined network Fx – Fabric Anywhere switches

Avaya ERS 5900 Ethernet Switches

Avaya Networking –  Avaya launch new ERS 5900 Switches

Avaya has launched a new line of next-generation stackable Ethernet switches, ERS 5900, an extension to company’s SDN Fx architecture. The ERS 5900 line is a stackable series in 24 port (up to Gbps Ethernet) and 48 port (ditto) configurations and support for the Avaya SDN Fx (software defined network) architecture fills out the vendor’s capabilities that started with “point SDN products” to now being an “end-to-end solution”. The Avaya ERS 5900 series Ethernet switches are designed to allow easy migration to next generation architectures that unifies wired and wireless networks.

Avaya SDN Fx

The Avaya SDN Fx architecture is the first to deliver automation and programmability from the network core to the user edge, providing “connect anything, anywhere” simplicity. An ideal foundation on which to build Internet of Everything strategies, this extensibility makes it much easier to accommodate and configure the escalating number of intelligent devices and users at the edge that need to be connected.

One of the most notable features of this new technology is the series implements beefed-up Power over Ethernet (PoE) wiring to conduct twice the electricity as more conventional alternatives. At 60 watts, the ERS 5900 can meet the heightened energy demands of smart lights and other stationary appliances needing to transmit data over the network that require more power than traditional 30-watt switches can provide. Avaya says that the series offers a much simpler alternative to the traditional approach of using separate high-voltage cabling, which is not complicated to install but costs more.

The switches are optimised for Avaya Fabric Connect, which brings faster time-to-service, better agility, better business continuity, & increased efficiency to the network, will allow organisations to support new and emerging technologies such as the advancement of the burgeoning world of mobility and business apps.

Avaya Networking

The move comes as the company seeks to position its Avaya networking products to service the next digital evolution in the form of the Internet of Everything by delivering architecture  that is capable of delivering automation and programmability from the network core to the user edge.

Fx SDN now reaches from access networks across the WAN, while also covering off access control and authentication. The model that underpins SDN is that the data plane and control plane are separated from each other, but once that stretches across the wide area, the control traffic becomes a significant burden equivalent to needing “a parallel network”.

By  using shortest path bridging and IS-IS (Intermediate System) to do autonomous signalling, the Fx SDN uses BGP (Border Gateway Protocol) to signal control as opposed to OpenFlow which would required the network to reconfigure itself continually which is inefficient.

Avaya Networking Unified Access vice-president Alan Hase said: “By some estimates, it’s expected that nearly 25 billion devices will be connected to the network in just four short years.

“That could mean massive complexity unless a company or organization has implemented a powerful, simplified SDN foundation such as the Avaya’s SDN Fx architecture.

“The ERS 5900 takes a major step towards delivering the simplicity and transitional ability needed as Unified Access for the Internet of Things moves into full force.”

For more information on the ERS 5900 ethernet switches see this information sheet on Avaya Networking

ERS 5900

About incovo

Incovo is a value added reseller of category leading unified communications, infrastructure, integrated network solutions including Avaya networking technology and document management solutions to small and mid-sized organisations throughout the UK. Our focus is creating dependable, cost effective business communications solutions for businesses that ensure a variety of methods of collaboration to meet the ever changing market conditions.

At incovo, we provide fast and effective support to all of our customers through our multichannel support network – allowing our customers to feel the benefits of compelling solutions that will enable their businesses to grow, tailored to their needs.

Moving office? incovo’s telephone system relocation guide

Avaya Phones Office Move

Telephone System Relocation – The considerations

Moving office can be an exciting for business and their staff as more often than not its usually because the company is expanding or upgrading facilities but sometimes it is often underestimated the stress and strain this can have on those responsible for the business’ communications. What can make this task even more onerous is when their are multiple vendors or suppliers to deal with and as a result the opportunities to encounter difficulties is significantly enhanced meaning costly disruptions to business. Those that have both successful and less so would both say that the need to make sure that there will be no disruption of service or loss of productivity, which means your phone systems, IT equipment and servers all need to be fully operational from day one, is imperative.

When relocating your telecoms system as part of moving office, there are some basic Information Technology (IT) infrastructure items you should consider to support your organisation. We have found that there are four main building blocks in planning a technology-friendly facility: Space Planning, Electrical Requirements, Cabling, and Technology Transition.  Our consultants have years of experience in planning, designing, procuring, and operating overall telecommunications and/or network systems which included the responsibility for installation, maintenance, repair, operation, and modification of varied telecommunications equipment and systems.

Moving to a new facility is an excellent time to incorporate new technology. incovo has coordinated sophisticated voice, data and video networks and managed the installation of PBX/Voice Mail & Network Systems, servers, routers, CSU/DSU’s, and voice/data switches utilizing the in-house staff in many situations.

That’s why we have put together this handy guide to help begin the planning process required to ensure a successful telephone system relocation, ensuring the preservation of your communications infrastructure. The guide is illustrative of the fundamental considerations of a typical moving situation but we understand that each case has its unique challenges as and as such it may be advisable to consult with an experienced party.

Free Office Move Telephone System Moving Guide


Telephone System Relocation Guide (incovo)

 Download this guide





incovo helps clients plan for and implement the transition of mission-critical IT and telecom systems. We work with your Facilities & IT Departments, architects and engineers to design technologically-advanced IT Infrastructure designed for current & future technology systems, IT & Telecommunications Rooms & Services, data centers, server rooms and critical network systems.   Please contact one of our Consultants today to get a free project analysis regarding your telephone system relocation

incovo ICT solutions UK




Free Telephone System Relocation Consultation

Every successful telephone system relocation project requires a budgetary and a Project plan.  We’ll provide a one hour no cost consultation to potential clients to help get you started with your plan and an initial budget.  We’ll help you develop responsible time lines and develop an initial budget while working on vendor bid requirements.

With a little information from you, our certified project consultants will provide you with an initial project budget and schedule analysis. We help you develop the facts and figures you need to cost-effectively move your telephone system relocation project forward. This critical information is invaluable to a successful relocation and will give you a chance to see just what we can do for your team.

Avaya WLAN 9100 Series: Top 10 things you need to know

WLAN 9100


Avaya WLAN 9100 Series delivers wired-like performance and predictability to your mobile users and today’s wireless office. Providing application-level visibility and control, it helps ensure your wireless network delivers uncompromised access to the applications and services that are most valuable to your business— and is not crippled by bandwidth-hogging personal and recreational applications. Avaya WLAN 9100 offers a robust and simple to manage solution that can adapt to changing business requirements and protect your investment against inevitable increases in bandwidth demands.

The following Top 10 list will give you a sneak peek of the advantages WLAN 9100 offers:

1. Technician-free

“n to ac” Avaya WLAN 9100 allows you to purchase 802.11n technology today and upgrade to 802.11ac (the latest WLAN Industry standard that delivers gigabit throughput) with just a software upgrade – no need to touch the Access Point (AP). Most 802.11n to 802.11ac upgrades require a manual swap out of the AP, which involves dispatching a technician to climb a ladder and swap out the AP. This adds significantly to the labor and OPEX costs of your network.

2. Application Control

Avaya WLAN 9100 ensures, with 100% certainty, wireless business applications are not compromised by personal and recreational applications. Providing recognition for over 1300 applications, you can block, throttle or apply QoS to applications directly at the network edge, reducing network load and ensuring that your most important applications come first.

3. 70% more bandwidth*

Avaya WLAN 9100 has software programmable radios, allowing you to customize your APs based on your specific client environment. Unlike other vendors’ solutions where the radios in the AP are preset (e.g. almost all 802.11ac APs have one radio preset to 5 GHz and one radio preset to 2.5 GHz band), with WLAN 9100 you can program each radio to suit your client environment. If all clients are 2.4GHz, you can set both radios to 2.4GHz. As your environment changes over time, you can continue to customize your APs to ensure the optimal user experience.

*70% more bandwidth is based on the following:

• Industry-standard 802.11ac, 3×3 AP: Radio 1 = 225Mbps (2.4GHz); Radio 2 = 1.3Gbps (5GHz) = Max Bandwidth = 1.525Gbps

• Avaya 802.11ac, 3×3 AP: Radio 1 =1.3 Gbps (5Ghz) and Radio 2 (5GHz) = 1.3 Gbps = Max bandwidth = 2.6 Gbps

4. Cloud Management

In addition to on-premise management, Avaya WLAN 9100 offers cloud-based management to reduce the demands on IT administrators and allow your wireless network to be deployed and administered quickly and easily. Particularly attractive for organizations that do not have large IT staffs, such as those in the mid-market, WLAN 9100 Cloud management removes the complexity and learning curve associated with deploying and operating wireless networks. Also unlike competitive solutions, where Access Points (APs) can stop functioning in the event a user unsubscribes to the cloudmanagement capability, Avaya WLAN 9100 APs will continue to operate even without cloud-management.

5.Fabric to the AP

Avaya’s unique Fabric Connect technology, that powered the 2014 Sochi Olympics, is being extended to the wireless edge. The result? A simpler network that is easier to implement and administer. Offering zero touch provisioning, it accelerates time-to-service allowing new services or changes to services to be implemented quickly and error-free.

6. Distributed Controller

Avaya WLAN 9100 offers an integrated, two-tier architecture that reduces your equipment requirements and costs, and helps ensure that everything you need for a secure, highly redundant, high performance wireless LAN is built into every wireless access point. Instead of having to purchase a separate controller, the controller functionality (application control, security, filtering, QoS, analytics, etc.) is embedded directly into the access point. This eliminates the controller as a chokepoint, resulting in a more scalable WLAN network and enhances resiliency by eliminating the controller as a single point of failure.

7. Advanced RF Management

Avaya WLAN 9100 improves the user experience by maximizing the use of RF resources. Whether you require roaming assistance for sticky clients, Bonjour optimization, softwareprogrammable radios, load balancing across radios, or HoneyPot support, the advanced RF capabilities of WLAN 9100 will let you optimize your wireless spectrum to ensure a high quality user experience for your mobile users.

8. APs for every use

Avaya WLAN 9100 offers a broad portfolio of indoor and outdoor Access Points that cater to different deployment and client requirements. The portfolio includes indoor APs (802.11n, 802.11ac, 2 radio, high density 4 radio, 2×2 and 3×3 MIMO options), an outdoor AP that can withstand harsh outdoor weather or industrial environmental conditions, and a broad range of directional and omni-directional external antennas.

9. Intuitive Management

The WLAN Orchestration System (WOS) provides everything needed to manage your wireless solution. Administrators can perform preand post-deployment planning, configuration, verification, management, and optimization of the Wireless LAN 9100 Series infrastructure.

10. Secure Network Access

Control network access for guests and BYOD employees with Avaya Identity Engines. Avaya Identity Engines gives you granular control of both users and devices. It allows you to enforce “who gets on, with what, and to go where.” Offering device fingerprinting, profiling and onboarding, it integrates seamlessly with WLAN 9100 to ensure your wireless network is secure and you are always in control. Avaya Identity Engines also offers secure network access control for wired and VPN connections.

So if you need an ‘application-first’ wireless solution, then it is worth considering the Avaya WLAN 9100 Series as not only does it deliver wire-like performance and predictability – essential for a high quality experience – but also supports application level control to ensure that business critical applications come first.

incovo, as an accredited partner of Avaya’s for over a decade, are able to provide converged telecoms and networking solutions for small and medium sized businesses throughout Edinburgh, Glasgow and all of central Scotland.

To find out more then contact incovo today:

incovo ICT solutions UK


Avaya Extends Software-Defined Networking Simplicity to the User Edge with Fabric Networking Architecture

Avaya's new Open Networking Adapter.










Avaya’s new Open Networking Adapter. Credit: Avaya

Avaya leap frogs existing technology approaches with new products and capabilities, enabling a complete end-to-end  Software-Defined Networking (SDN) solution without the need to rip and replace existing networks


Avaya have introduced a new, open software-defined networking (SDN) architecture that will help companies create the agile networks required by today’s dynamic applications.  The Avaya SDN Fx architecture is the first to deliver “connect anything, anywhere” simplicity, shaving weeks in provisioning time by allowing devices and users at the network edge to be added easily to the network. The Avaya SDN Fx architecture, built on the Avaya Fabric Networking technology, features new products and capabilities for a complete solution that delivers on the promise of SDN, without the hidden complexity that comes with the towering overlays of software and hardware inherent in many other vendor approaches.

According to a recent Avaya survey, 99 percent of IT professionals want SDN to extend beyond the data centre; however, nearly the same amount (93%) say the ability to do so today is extremely or moderately limited.  In addition, of the challenges that IT pros are looking to SDN to solve, 80 percent insist that SDN programming must be simple before they will adopt.

The Avaya SDN Fx architecture includes the following new products and features for Avaya Fabric Networking Technology:
  • Open Networking Adapter – the first ever Open Networking Adapter (ONA) provides a plug-n-play network connection for any device with an Ethernet port including medical devices, manufacturing machines, and branch office switches. Targeted for non-IT personnel, this card deck-sized appliance automatically provisions a QoS-customised virtual path across the network that mitigates security risks, allowing simple, powerful management of thousands of devices.
  • Fabric Orchestrator – as the first SDN controller embedded in a unified management instance, this appliance manages and orchestrates the Ethernet fabric as well as provides SDN Control to north and south bound interfaces. SDN capabilities include OpenFlow, OpenDaylight and OpenStack.
  • Fabric Extend – a new capability in Avaya Fabric Connect enables the extensibility of Fabric networking across any IP based network without loss of functionality. Investments in existing networking technologies are preserved while interconnecting strategic deployments of Fabric Connect across data centres, campuses and branches.
Avaya’s SDN Fx architecture builds on three primary tenets to meet many of the expectations IT departments seek from SDN:
  • An automated core that takes advantage of a single, network-wide Ethernet fabric to remove the need for manual configuration at each network hop; thus, reducing the potential for error and accelerating time to service.
  • An open ecosystem that utilises standard fabric protocols married with open interfaces and open source customisation tools empowering IT to quickly respond to changing business requirements with precision and flexibility.

An enabled edge that leverages fabric extension beyond the data centre to the user edge, allowing applications, devices and users to simply connect anywhere along the network and interact seamlessly to create a more agile and productive business environment.

An enabled edge that leverages fabric extension beyond the data centre to the user edge, allowing applications, devices and users to simply connect anywhere along the network and interact seamlessly to create a more agile and productive business environment.The Avaya SDN Fx architecture can support a wide range of use cases, such as supporting the security and mobility of devices connecting to the ever-growing Internet of Things. Environments such as those found in hospitals, manufacturing floors and casinos are blanketed with devices that require a more secure, mobile connection to the network, and may also require that the rest of the network is better protected from potential threats that could be triggered by them.

Similarly, home-based contact centre agents pose an expense and operational burden by requiring dedicated resources to provide more secure access to customer information and alignment with IT security policies. With the Avaya SDN Fx architecture, a small network adapter provides automated and dynamic connectivity, mobility and a level of security to the network based on the device or user identity. The adapter will be reset and disabled if removed from the environment. This removes the burden of installation from IT, as end users can simply connect the adapters and allow the automated process to fully configure the device.

SDN Fx is intended to provide automated network configuration, support for standard protocols, interfaces and open source customisation tools, and consistent operation from data center core to campus edge, to branch office. An internal Avaya survey found that 99% of IT professionals want Software-Defined Networking to extend beyond the data center, but 93% say that ability is limited. Eighty percent want programming to be simplified before they adopt SDN.

The products are expected to be available in mid-2015.

Last 4 days to protect your computer against GOZeuS and CryptoLocker
















The last two weeks has seen much media coverage has been given to the imminent threat of  a potentially devastating effect called Cryptolocker or GOZeuS. Many sources, including the National Crime Agency (NCA),  have been urging members of the public to protect themselves against powerful malicious software (malware), which may be costing UK computer users millions of pounds.

The NCA made an announcement on 2nd of June to warn computer users that run a Windows operating system to make sure they have up-to-date security software is installed and updated, by running scans and checking that computer operating systems and applications are up to date.

GOZeuS (also known as P2PZeuS) has been assessed as being responsible for the fraudulent transfer of hundreds of millions of pounds globally. Recent intelligence has suggested that more than 15,500 computers in the UK are currently infected, with many more potentially at risk.

By disrupting the system used by the infected computers to communicate with each other, and the criminals controlling them, this activity aims to significantly reduce the malware’s effectiveness.

Individuals in the UK may receive notifications from their Internet Service Providers that they are a victim of this malware and are advised to back up all important information – such as files, photography and videos. Businesses should also test their incident responses and business resilience protocols and work with their IT departments or suppliers to educate employees on the potential threat.

Your internet service provider (ISP) may have sent you a letter or email warning you about this threat. They will know that your computer is infected because the NCA – working with other law enforcement bodies around the world – has taken over thousands of the criminal servers and examined the records. You must follow the advice on this page straight away. Even then, if your computer has been locked down by CryptoLocker, it is too late.

Scan for and remove Gameover Zeus malware and CryptoLocker software

Free tools have been specially developed and made available to you by a number of internet security software companies. You can use any of these tools regardless of the make of internet security software you normally use.




F-Secure Online scanner (all versions of Windows). No download, installation or administrative rights required)
F-Secure Rescue CD (Windows XP systems)


http://support.kaspersky.com/viruses/utility#kasperskyvirusremovaltool (if you think your computer is infected with malware)

http://support.kaspersky.com/8005 (WindowsUnlocker utility for if your computer is infected with CryptoLocker)

http://www.sophos.com/VirusRemoval (Windows XP (SP2) and above)

Heimdal Security

http://goz.heimdalsecurity.com/ (Microsoft Windows XP, Vista, 7, 8 and 8.1.)


http://www.microsoft.com/security/scanner/en-us/default.aspx Microsoft Safety Scanner (Windows 8.1, Windows 8, Windows 7, Windows Vista, and Windows XP)



Trend Micro
(Windows XP, Vista, Windows, Windows 8/8.1, Windows Server 2003, Windows Server 2008, and Windows Server 2008 R2).

Report a loss

If you think you have lost money through malware such as Gameover Zeus and CryptoLocker, you should report it to Action Fraud at www.actionfraud.police.uk or by calling 0300 123 2040.