Avaya Collaboration Pod 2400 series: Midmarket unified communications and contact center solution

avaya collaboration pod 2400 series

First there was the 4200 series for enterprise, now Avaya targets the midmarket

  • Avaya Collaboration Pod 2400 provides virtualized unified communications and contact center applications, networking, compute and storage in a pre-integrated, all-in-one solution 
  • Solution significantly reduces time to service and total cost of ownership, speeds benefits to end users, IT and the bottom line

Avaya have announced the introduction of the next line of collaborative communications solutions for the midmarket with the launch of the Collaboration Pod 2400 Series, which is due for release in the UK at the end of this month (June). Following the success of the 4200 Series, which was aimed at large organisations and Cloud Service Providers (CSPs), the 2400 series aims to reduce time to service and total cost of ownership for a midsized Unified Communications (UC) and Contact Centre (CC) solution. The new all-in-one unified communications and contact center product includes pre-integrated networking, compute and storage. So essentially, it’s an all-in-one box for UC and collaboration.

Following on the their (Avaya’s) recent success and push in the communications side of networking, they are put together a convenient and accessible solution for SMEs looking to move towards a cloud-based UC solution. The Collaboration Pod takes Avaya unified access and core networking technologies, including the Avaya Pod Orchestration Suite, and combines them with the EMC VNXe 3200 storage array, HP DL360 servers, VMware vSphere 5.5 and various pieces of software from each of the partnered vendors.

Avaya claims that the Collaboration Pod 2400 series will bring about a host of benefits with this technology including a reduction in time to service via simplified updates and through specialised partner training – the solution will be serviceable by a single vendor, again saving further time and money. As with all Avaya technology releases and with the intention of creating a collaborative collection of solutions, the Collaboration Pod 2400 series will be able to combine with a whole host of Avaya’s existing, and future, UC products, networking solutions and applications.

Avaya partners will be trained on this platform in October in the UK so expect the first customers to appear shortly after this for Avaya’s new UC and CC cloud-based solution. For more information on this product you can download the following brochure:

Avaya Collaboration Pod 2400 series


About incovo

incovo is a communications technology integrator of category leading unified communications, infrastructure, integrated network solutions and document management solutions to small and mid-sized organisations throughout the UK. Our focus is creating dependable, cost effective business communications solutions for businesses that ensure a variety of methods of collaboration to meet the ever changing market conditions.

At incovo, we provide fast and effective support to all of our customers through our multichannel support network – allowing our customers to feel the benefits of compelling solutions that will enable their businesses to grow, tailored to their needs.

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