0845 450 8400
Phone Systems Futureproofed
Using the latest IP systems, calls are handled more efficiently, productivity levels are improved and processes are better managed or simplified. Generate a higher revenue with improved customer retention and acquisition through increased staff productivity,.
Take control of your telecoms
Take control of your communications strategy. For those users who want to control their telecoms, with our user friendly online portal you can simply log in from any device and add and edit users, manage hunt groups, voice mails and welcome messages whilst monitoring usage and recorded calls.
Our most feature-rich solution
Our system is packed full of features, such as a built-in IVR, Call Queuing and Hunt Groups plus some other great options that our clients use to control calls 24/7. Build and activate call queuing with Hunt Groups, empower staff to manage their own calls and workload and benefit from integrated features such as IVR, Call Record and Statistics.
Real-time wallboard statistics
Gain valuable insight into your telecom activities and productivity with wallboard statistics reporting. Use call statistics to re-focus marketing efforts, boost sales and increase customer satisfaction with this readily accessible, online portal.
Easily record incoming or outbound calls
With reliable and innovative call recording products which are designed to improve business performance in all areas, the monitoring of telephone calls can result in less errors, complaints and misunderstandings as well as improve retention and manage staff training. There’s no hardware to worry about so it’s easy to implement.
Integrate your comms with your CRM
The use of a CRM platform to manage all your client information and track purchases made, calls made and build a full sales history. With our hosted platform, you can integrate your CRM platform and our VoIP platform, you can streamline multiple processes into one.
Softphone is the replacement desk phone
With a softphone application you can have telephone functionality built into your laptop or PC for greater convenience. So you can make calls directly from your laptop on the go.
Award winning VoIP hardware
With a wide range of telephone hardware, our solutions are ideal for small, medium and large companies. We are able to provide all kinds of telephony hardware including programmable system handsets across many makes and models. We also offer a range of other products like headsets, routers, microfilters, conference tools and business mobile packages.
Today, it’s about delivering the capabilities you need—wherever, however you need them. And that’s exactly what incovo's hosted system does. Expand and contract your phone system as you require with this cloud-based platform for all of your business communication needs. Reduce hardware and I.T. costs. Free up resources. Gain new efficiencies. Leverage flexible deployment and migration. All with a feature rich set of functions to enable smart working processes.
A future-proof system with no need to upgrade
No huge upfront costs and manageable monthly payments
Feature rich solution with no need for technical expertise
Web Management Portal
Flexible Call Management
Control your communications through any device with web admin access.
Simple call recording facilities that allows for recording of individuals or hunt groups.
Control calls with a multitude of options and solutions to meet your requirements.
Make calls from a laptop or PC with the softphone application allowing for flexible working.
Manage all customer interactions with CRM integration with a variety of CRM applications.
The management of call traffic with queuing, call prioritisation and monitoring functions.
CALL TODAY TO ARRANGE
2016 incovo Ltd. All Rights Reserved. All text, images, graphics, and other materials on this website are subject to the copyright and other intellectual property rights of incovo Ltd, unless otherwise stated. These materials may not be reproduced, distributed, modified or reposted to other websites without the express written permission of incovo Ltd. © Copyright 2014, incovo Ltd. All Rights Reserved
5 Nasmyth Court, Houstoun Industrial Estate, Livingston, EH54 5EG, UK