Unified Communication is a concept where different modes of communications such as voice, email, instant messaging, local presence, and conferencing can be seamlessly integrated, allowing real-time, always–available communication to its users. Unified Communication helps your organisation achieve cost savings from travel, telecom and IT infrastructure by streamlining real-time information delivery. Your end users benefit from better communication, minimising delays and eliminating overdependence on devices and media.
Unified Communication Business Benefits
Reduced communications costs
Access to business communications, systems and information anywhere, from any device
Greater staff collaboration
Flexible and scalable infrastructure
Enhanced business continuity
Flexible working arrangements for staff
Easier remote working and hot-desking for employees
Reduce the need for travelling
Want to know more? Leave us a message and we'll get back in touch with you
Unified Communications Solutions
Agility, Efficiency and Enhance Productivity
We are confident that Unified Communications will make a real difference to your business.
Unified Communications is proven to enhance productivity, cost reduction, staff wellbeing, motivation and customer service with seamless, collaborative working amongst teams of people who may be geographically widespread. Remote workers have instant access to the systems and information they need. You know at all times the whereabouts of field workers such as delivery drivers or care providers, and can keep your customers appraised accordingly. Tasks that used to be labour intensive are now quick and easy.
If any of these scenarios have caught your attention, then you need to speak to us about Unified Communications - the technology revolution that is changing businesses today.
To find out how we do it Contact Us or call our dedicated team of experts on 0845 450 8400.
How incovo deliver Unified Communications Solutions
Analyse the way your employees meet, work together and communicate with our How You Collaborate Assessment
implement and manage user-aligned technologies with our broad range of planning, deployment, integration and managed services.
identify your current state, define the future and create a roadmap to get there, with our Unified Communications and Collaboration Development Model
increase the adoption of your solutions with our Usage and Adoption Programme
Unified Communications FAQs
Does Unified Communications lower operational costs? +
Unified Communications reduces costs in many ways, including transferring mobile device traffic from the cellular network to the WLAN (when in WLAN range), further reducing service provider charges by enabling use of more efficient network transport such as SIP trunking and intelligent call routing, reduced travel costs and time replacing in-person meetings with Web collaboration , and by minimizing or even eliminating the human latency that arises from unsuccessful contact attempts.
Do I need an IP phone system to gain Unified Communications functionality? +
Not necessarily. Some “legacy” PBX solutions, centralise the voice and UC server platform to enable UC capabilities, including mobility, provided there is desktop internet access. This approach is ideal for organisations migrating or evolving gradually to a full IP-based solution.
Is Unified Communications long established? +
Yes, the first functional Unified Communications system was operational in 2003 but it has become a more commonplace solution over the last 5 years.
Got your own question?
Call us now
Can I utilise Unified Communications functions with people not on my network? +
With some capabilities such as Web collaboration and video conferencing , yes, non-subscribers can participate in your Unified Communications session. For others such as presence, the answer is “no.”
0845 450 8400
5 Naysmith Court
Houston Industrial Estate
Data Cabling Solutions
ICT Consultancy Solutions
incovo is a communications technology integrator of leading unified communications, infrastructure, integrated network and document management solutions throughout the UK. Our focus is creating dependable, cost effective business communications solutions that ensure a variety of methods of collaboration to meet the ever changing market conditions.