Who are incovo?

A company is only as good as its people. That’s why incovo employs the best in the business to ensure our customers get the very highest levels of service.

Meet the Team

Each of our engineers are highly accredited, but we don’t just have the necessary knowledge and experience; we pride ourselves on our down-to-earth attitude and personable approach, which is one of the reasons we have such a high customer retention rate.

And that’s what makes incovo different – we’re not a faceless company, we’re a family business that’s made up of passionate individuals who each bring their unique strengths and personalities to the table. Meet some of the key players and discover what makes each one such an asset to our team.

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Chris Thomas

CEO

Chris took on the role of CEO at the age of just 19 and within a few short years has already revolutionised incovo. He has big plans for the future of the organisation, and he has no doubt that incovo has got what it takes to become Scotland’s number one service provider of telecommunications, print and IT support.

Andy Taylor

Operations Director

Andy’s got 26 years of experience under his belt and he’s known for being one of the top experts in the industry. Andy is a forward-thinker and it is his vision to see incovo gain in reputation for services such as Wi-Fi and paperless document management software.

Jim Matheson

Company Secretary

Jim is our trusted company Finance Director, with an incredible 40 years of finance and business experience. He has an eye for detail and is a strategic planner, ensuring the company’s financial side is in safe hands.

Craig Beveridge

Projects Manager

Craig has extensive voice and data experience – over 35 years in fact, and he’s project managed major global contact centre installations including one with over 3,500 users across seven sites. Today, Craig focuses on leading a team of six skilled engineers, managing the delivery of all telephony, IT, door entry and cabling related installations.

Erin Thomson

Helpdesk Manager

Erin manages our helpdesk platform, assisting customers with their technical enquiries, logging all tasks and distributing them to the appropriate engineer or manager. Erin has a fantastic work ethic; day in and day out, she is never short of enthusiasm. She is the consummate perfectionist and her customer service is second-to-none.