Our Story

incovo was founded as a telecoms, print and contact centre reseller in 2002 by the late Richard Thomas. incovo’s enduring values can be traced back to our creation and still stand strong today. Accountability, reputation and uncompromising quality are what have kept incovo on a steady path of consistent growth and client retention.

In Richard’s time as CEO, incovo saw an amazing team form, and some of Scotland’s largest businesses, banks, councils and charities join as clients.

Richard Thomas was a remarkable, hardworking and loving father. His illustrious career saw him own and build a range of businesses – from successful property development and residential rentals, to recruitment and technology, all of which he did alongside being the chairman of Boxing Scotland.

In March of 2016, Richard tragically passed away due to a stroke. Chris Thomas, who was 18 and working in a shoe shop as a sales person at the time, decided to manage his father’s assets and estate, totalling £2 million.

Chris joined incovo in 2016 as an engineer to gain an understanding of incovo’s day to day running of the business. In late 2016, Chris became a director and, thanks to the guidance of his fellow directors and company secretary, learned how incovo was run as a business. In mid 2018, Chris was appointed CEO of incovo and continues to steer the business towards a bright future.

incovo’s team, coverage, product and services, capability and partners have strengthened and grown year on year.

The core team consists of Erin our Helpdesk Manager, Craig our Project Manager, Jim our Company Secretary, Andy our Operations Director, Matthew our IT technician, Colin our IT support agent and James our Head IT Consultant. Head over to our team page to find out more.

incovo is now a UK-wide ICT provider for IT, telecoms, print and contact centre services, holding partnerships with global brands to support projects of all sizes. Our aim is to development long-term partnerships with our suppliers and clients, and to be an all-in-one provider, integrated into our clients’ businesses.

We’re excited for the future.

If you’re interested in joining our journey, contact us today.

Now we reveal the biggest secret of all! What does the name incovo actually mean?

  • in: information
  • co: communication
  • vo: voice

Put them all together and you have incovo.

Chris Thomas

Chris Thomas

Richard Thomas

Richard Thomas