Managed Print Solutions
Why choose incovo for your managed print solution? Well firstly, we’re passionate about the future of technology and the environment. We aim to reduce our clients’ need to print unnecessarily and we help them to minimise their carbon footprint, saving them money and the planet.
A managed print solution consists of;
- A single or multiple multifunctional devices
- A support package
- A document management software to ensure security and ease of workflow (ideal for organisations that print high quantities).
Incovo has been delivering managed print solutions to clients across the UK for 18 years. We continue to work with global Fortune 100 organisations to reduce their printing costs and carbon footprint. We also help with security threats and assist individuals working from home who require a device.
We are experienced in the basics of standard print offerings but also in complex multi-site solutions that require specialist IT consultants. incovo is able to bring all in-house forces together to deliver a solution that addresses the entire landscape of managed print solutions.
incovo works with the globally recognised brands HP, Konica Minolta, and MyQ in the form of partnership, meaning we have access to the latest technology, information and developments within print. As can be seen from our Konica Minolta accreditation, we’re one step ahead at all times and our engineering team provide a 5 star level service.
What are incovo’s service stats?
- Service calls in 2019: 763
- Fix rate via remote or telephone support: 84%
- First onsite visit fix rate: 97%
- Response within SLA: 100%
- Automatic toner delivery on time: 100%
- Spare parts in stock: 96%
(*Statistics obtained from incovo service system, 2020)
What incovo Offers
incovo’s managed print services were designed to understand, improve, transform and optimise your business.
We will observe and analyse all your company’s printing needs to make sure we can offer you exactly what you require.
Once we have got all the information, we use our expertise to come up with the best package and implement plans to help you save money.
Based on your needs, we will identify inefficient devices and help you find the right ones available for your business demands and budget.
We can help with installation and training to get you set up and running smoothly.
Why Choose Our Managed Print Services
As a platinum partner of HP and UTAX, we have access to their high-tech multifunctional devices, which helps us deliver the best services to companies across Scotland.
We take pride in delivering the most secure, cost effective and user-friendly digital imaging devices, software and applications.
We will make sure to gain an understanding of your goals and objectives in order to meet all your business’s needs.
With your goals in mind and an initial evaluation of your organisation’s current and future requirements, we will be able to recommend a program that allows employees, processes and technologies to work together effortlessly.
Key Benefits of incovo’s Managed Print Services
Increased productivity – We will enhance your workflow by providing you with the right services to meet end-users’ needs. We offer customised plans to prevent any issues from occurring and allowing your employees to work efficiently.
Reduce costs – We can bring the costs under control because you only have to pay for what you need with us.
Amplified information security – We can identify print and IP security risks your business faces and offer a tailored security plan. You can rely on us for ongoing information security audits and improvements. We will prevent unauthorised users from logging into the print network and keep your sensitive data safe at all times.
Environmental sustainability – We will create a plan tailored to your business’s demands to reduce the amount of paper, electricity and print consumables you use.
incovo’s Managed Print Solutions
- Preventative and proactive maintenance
- Help desk support
- Remote monitoring
- Infrastructure optimisation
Contact our team at support@incovo.com or 0345 450 8400 to find out how we can best help your business with our managed print services. With your needs in mind, we will design the most cost-effective plan for your company.
