On-premise Telephony
incovo offers on-premise telephony solutions that enable your business to communicate seamlessly.
With 20 years of experience in the field, incovo is now partnered with market leader Avaya, and can tailor systems to your exact requirements.
Key benefits of on-premise telephony
Resilience – Ensure business continuity by adding geo-redundancy. Make sure your organisation is prepared for a potential switch failure or power outage and give users the ability to automatically failover to another location’s switch. A second voice connection or MyInbound (redirect calls from the exchange) can be included if another location is not available.
Flexibility – On-premise telephony supports devices of all types – mobile, cordless/DECT phone or handset, as well as SIP/VoIP technology. Add-on options such as call reporting and recording can be included for businesses looking to improve their services.
Ownership – The phone system is owned and directly managed by you. You therefore have full control over the changes and upgrades and no longer have to rely on a third-party organisation.
What is SIP Trunk and how does it work?
Session Initiation Protocol (SIP) is a communication protocol that can be used for managing multimedia communication sessions, including voice and video calls.
It transmits information between two endpoints or more by allowing voice packets to travel over the internet. SIP can be used for voice, video, instant messaging, and more.
incovo’s SIP trunk solutions provide high performance voice communications and mean serious cost-saving in the long term, with 4000 free minutes inclusive per trunk per month to 01, 02, 03 and 07 numbers.
Key benefits of incovo’s SIP trunk solutions
Cost-effectiveness – It eliminates the need for traditional ISDN lines rentals whilst providing cheaper rates for local, long distance, and international calling.
Resilience – Backup and disaster recovery options allow for calls to be diverted or delivered immediately to another site/system if the primary destination is unavailable.
Flexibility – Add or remove lines based on demand without the need to install physical lines and improve employee productivity by having the flexibility to have calls delivered to desk phones and mobile devices.
Scalability – Since SIP trunks rely on internet connections, they are quicker to add and easier to adjust, depending on business requirements and across multiple channels.
Why choose incovo?
incovo can help you transform your communication system by offering on-premise telephony to fit your business needs.
Backups – The incovo team take monthly backups so in the event of system failure or corruption you can restore the system configuration to the latest version.
Flexible payment – Use one of incovo’s finance partners to spread the cost across a three- or five-year lease.
Help desk support – Choose from 9am-5pm or full 24/7 support for help right when you need it.
The on-premise phone systems incovo design, install, and maintain include:
Avaya IP Office: incovo’s most popular option and used by 635,000 businesses across the globe. Scalable to 3,000 users across 150 networked sites. Avaya’s powerful Server Editions allows organisations to virtualise (software based) the phone system onto a server. Capable of all-in-one communications, collaboration, application integration, and contact centre technology.
Why choose incovo?
incovo can help you transform your communication system by offering on-premise telephony to fit your business needs.
Backups – The incovo team take monthly backups so in the event of system failure or corruption you can restore the system configuration to the latest version.
Flexible payment – Use one of incovo’s finance partners to spread the cost across a three- or five-year lease.
Help desk support – Choose from 9am-5pm or full 24/7 support for help right when you need it.
The on-premise phone systems incovo design, install, and maintain include:
Avaya IP Office: incovo’s most popular option and used by 635,000 businesses across the globe. Scalable to 3,000 users across 150 networked sites. Avaya’s powerful Server Editions allows organisations to virtualise (software based) the phone system onto a server. Capable of all-in-one communications, collaboration, application integration, and contact centre technology.