UK Leading Services Provider

Incovo isn’t just another telecommunications and document company. At Incovo, we do things differently; our super dynamic, highly experienced and agile team enables us to provide the highest levels of customer service and engage in a friendly professional manner.

It’s our down to earth approach that allows us to truly understand the frustrations and issues of companies like yours and the fact that we have invested heavily in our team gives us the ability to design, implement and maintain solutions and integrations that resolve real world issues from day one.

Incovo is well established in providing complete solutions from communication platforms, wide area network connections, fully monitored devices, fibre optic and data cabling, office print, scan and workflow management with a highly accredited team who truly understand the importance of correct deployment and service.

Voice Solutions

Contact Centre

Over the last 17 years, Incovo has installed and maintained scalable, resilient contact centre solutions, from 25 users, all the way up to 2,500 users split between seven sites in the UK, Europe, Dubai and China. We are specialists in multimedia routing, analytics, workforce optimisation and compliance, and have access to the entire range of Avaya’s cutting-edge SME and enterprise technology.

Business Mobile

At Incovo, we think it’s the simple things that matter. Our MultiNet mobile offering allows you to always roam to the strongest available network. To help manage call spend, we give you full access to our mobile portal where you can set alerts – for example if one of your users travels abroad, our portal will alert you to this and recommend the best add-on which can then be applied instantly. This feature alone has saved our clients thousands of pounds.

Communication Platforms

As a leading independent company, we have full market access and have strategic partnerships with the world’s leading telecommunications companies. We take pride in deploying cutting edge solutions and demonstrating our products from our in-house demo suite to all our clients, regardless of their size of business.

Voice Solutions

Contact Centre

Over the last 17 years, Incovo has installed and maintained scalable, resilient contact centre solutions, from 25 users, all the way up to 2,500 users split between seven sites in the UK, Europe, Dubai and China. We are specialists in multimedia routing, analytics, workforce optimisation and compliance, and have access to the entire range of Avaya’s cutting-edge SME and enterprise technology.

Business Mobile

At Incovo, we think it’s the simple things that matter. Our MultiNet mobile offering allows you to always roam to the strongest available network. To help manage call spend, we give you full access to our mobile portal where you can set alerts – for example if one of your users travels abroad, our portal will alert you to this and recommend the best add-on which can then be applied instantly. This feature alone has saved our clients thousands of pounds.

Communication Platforms

As a leading independent company, we have full market access and have strategic partnerships with the world’s leading telecommunications companies. We take pride in deploying cutting edge solutions and demonstrating our products from our in-house demo suite to all our clients, regardless of their size of business.

Document Solutions

Multifunctional Devices

We have full market access to Konica Minolta and UTAX’s range of multifunctional devices covering all areas of digital imaging for customers of all sizes. This allows us to deliver the most secure, cost effective and user-friendly solutions to the market, while having the optional benefit of consumable replacement, service level agreements and monthly health checks through our tailored maintenance plan.

Managed Print Service

General office printing is one of the largest under-managed costs in organisations today, with between 1% to 3% of revenue being spent on printing. At Incovo our imaging engineers are experts in cutting print costs and increasing security; from secure printing capabilities, data loss prevention for paper-based processes, integrated compliance and cost control.

Print Applications

As a five-star accredited Konica Minolta service provider, we can offer multiple software and application-based solutions, helping businesses streamline document workflow, utilise mobile printing and report on document output.

Document Solutions

Multifunctional Devices

We have full market access to Konica Minolta and UTAX’s range of multifunctional devices covering all areas of digital imaging for customers of all sizes. This allows us to deliver the most secure, cost effective and user-friendly solutions to the market, while having the optional benefit of consumable replacement, service level agreements and monthly health checks through our tailored maintenance plan.

Managed Print Service

General office printing is one of the largest under-managed costs in organisations today, with between 1% to 3% of revenue being spent on printing. At Incovo our imaging engineers are experts in cutting print costs and increasing security; from secure printing capabilities, data loss prevention for paper-based processes, integrated compliance and cost control.

Print Applications

As a five-star accredited Konica Minolta service provider, we can offer multiple software and application-based solutions, helping businesses streamline document workflow, utilise mobile printing and report on document output.

Services

Training

The team at Incovo are fully aware that the return on any solution is based on the ability of the end users to utilise any solution to its maximum. To enable this to happen, we are able to offer both custom in-house and externally accredited manufacturer training.

Support & Maintenance

Our clear, simple to understand support allows you to select the support you require. We work around your business’ needs and, as a minimum, all clients have access to our engineer-manned multimedia helpdesk, our flexible service level agreements and our team of fully trained and accredited engineers.

ICT Consultancy

Our highly experienced consultants are down to earth and will help you understand both your existing systems and the options that are available to you. We’ve never oversold and will allow you to leverage any investment you’ve already made in your existing systems.

Services

Training

The team at Incovo are fully aware that the return on any solution is based on the ability of the end users to utilise any solution to its maximum. To enable this to happen, we are able to offer both custom in-house and externally accredited manufacturer training.

Support & Maintenance

Our clear, simple to understand support allows you to select the support you require. We work around your business’ needs and, as a minimum, all clients have access to our engineer-manned multimedia helpdesk, our flexible service level agreements and our team of fully trained and accredited engineers.

ICT Consultancy

Our highly experienced consultants are down to earth and will help you understand both your existing systems and the options that are available to you. We’ve never oversold and will allow you to leverage any investment you’ve already made in your existing systems.

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It’s time for another #MeetTheTeam, and next up is Gary Dailly, our Business Development Manager. With 20 years of… t.co/733S0fTCDw

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Our new blog is now live. Appropriately for #WorldProductivityDay, it’s all about our best productivity boosting so… t.co/4O6dU5ULhb

5 Nasmyth Court
Houston Industrial Estate
Livingston, EH54 5EG

Service Center: 0345 450 8400
support@incovo.com

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