Cloud Telephony
What is cloud telephony? Also known as VoIP or hosted PBX, it is a cloud-based phone system that enables calls to reach your business via the internet and your router.
Organisations that use cloud-based telephony can move everything off-site as there is no need to store networks and routing elements of their phone systems on-site.
Why migrate to a cloud-based system?
Cloud telephony enables organisations of all sizes to place calls directly from electronic devices with an internet connection.
For the user, there are no obvious changes, and you can continue with businesses as usual. However, incoming and outgoing calls are processed differently from an on-site system – cloud telephony cleverly identifies the destination of a call by searching a series of switches and gateways.
Key benefits of Gamma Horizon
Gamma Horizon is rated best in the UK for cloud telephony thanks to its reliable and secure communication features.
Cost-efficiency – On-site PBX phone systems require storage and regular maintenance. Cloud-based systems such as Horizon do not need any space and are regularly updated, thus reducing maintenance costs.
Flexibility – With a cloud-based system, you don’t just move your phone calls to the cloud, you can also easily connect all your employees, whether in the office or remote, to a single system. Work from anywhere, any time and make inbound/outbound calls, send texts and call, chat, meet, and collaborate effortlessly with only an internet connection.
Accountability – Moving your organisation’s communication to Gamma will give you more precise control and access to data and clients. With Gamma’s built-in analytics, you can review calls and gain customer insight to make improvements from both a quality and service perspective.
Reliability – Automatic updates ensure you can face any digital challenges and avoid issues that could potentially lead to downtime.
Scalability – Modern cloud-based systems can grow with the team, as new employees or branches can easily be added onto the system.
Why choose incovo?
incovo offers a secure, scalable, and easy to deploy hosted cloud telephony that can be customised as basic or complex in set-up as required.
The incovo experts can service and support your system with allowance for moves, adds, and changes each month. incovo also provides full training so your team can make changes independently via a user-friendly online portal.
Contact incovo today on enquiries@incovo.com or 0345 450 8400 to find out more about moving to a cloud-based phone system.
Why choose incovo?
incovo offers a secure, scalable, and easy to deploy hosted cloud telephony that can be customised as basic or complex in set-up as required.
The incovo experts can service and support your system with allowance for moves, adds, and changes each month. incovo also provides full training so your team can make changes independently via a user-friendly online portal.
Contact incovo today on enquiries@incovo.com or 0345 450 8400 to find out more about moving to a cloud-based phone system.