Arcus is an established planning, environmental and engineering consultancy. The global company has two UK offices – in Glasgow and York. Their expert team of consultants provide specialist services for a range of sectors including minerals and waste, road and rail infrastructure, renewable energy, water and energy infrastructure. They are firm believers in best practice and they specialise in high profile, sensitive planning applications, for which attention to detail is key.
Given the nature of their business, it is of utmost importance to Arcus that all printed documents are of the very highest standard. Their equipment required updating and they were looking to invest in the latest technology, so they contacted 17 printing specialists for advice. It was essential that the chosen supplier had the flexibility to respond to their needs across the two UK offices and provide training and ongoing support. Incovo won out against the competition as they were able to meet and exceed each of these requirements.
After seeking guidance from the printing solutions experts at incovo, Arcus opted for two UTAX 2506ci photocopiers and an HP 520 plotter in both the Glasgow and York offices. Incovo were able to supply and install the technology within a short space of time, and ensured the Arcus team received in-depth training, enabling them to utilise the equipment to its full potential.
Not only did incovo respond quickly to Arcus’s requests, their specialist printing solutions experts ensured they received an exemplary level of service throughout the whole process – from Arcus’ first enquiry, right through to the aftercare support.
incovo exceeded client expectations with their flexible approach to Arcus’ requests. They were able to provide sound advice on the suitability of the hardware and the client was able to make significant advances in their internal processes thanks to incovo successfully integrating their document management and scanning solutions.
A relatively new client for incovo, Arcus has received the same exacting standards of service incovo has become known for; from point of delivery to the completion of the full installation. Arcus have benefitted from incovo’s vastly experienced service team and both sites are now reaping the rewards of their new, streamlined hardware.
